The first word that comes to mind is patience. My Wife and I took 2 1/2 years to decide to buy a home in San Clemente. Initially, they found us a splendid home to rent. Throughout the next few years they would send us information on homes we might like. Finally, they found us a home we could not resist. She and Rich negotiated a quite unbelievable deal for us which included a 73″ TV and a high-end stereo system. We are proud to include Sandy and Rich as great friends in addition to being the best realtors in the area.